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What exactly is a Virtual Assistant?
A Virtual Assistant (VA) is a
professional who performs a wide range of administration services from
their office for their clients. VAs work virtually which means they
are not permanent members of staff - they work only as and when required.
What are the benefits of a VA?
Less expensive than an employee - no
need to organise and pay for NI contributions, sick pay, holiday pay
etc
More convenient - no need to search for
a suitable person, check qualifications or training and no need to
provide office space and equipment
You only pay for work completed - during
quiet periods there is no need to retain on-going personnel.
More flexible - if you need a service
that your regular VA does not offer - more often than not she will be
able to find an associate who does.
Can I pay per project rather than by hour or
on a retainer rate?
Yes, our price guide is exactly that - a guide
- we prefer to discuss your exact requirements and discuss payment rates on
an individual basis depending on the complexity and/or regularity of the
work required.
What about confidentiality?
All client matters and information are treated
with the utmost confidentiality and respect. Our Letter of Agreement also includes a
confidentiality clause. |
Why would I need a Virtual Assistant?
You require extra administration/
secretarial help but do not wish to employ a member of staff.
You feel you are bogged down by office
paperwork when you would rather focus on growing your business and
generate more revenue - many people who use a VA find they have more
time for their family and personal interests as well as work.
You sometimes have one-off projects with
strict deadlines such as mailshots, marketing campaigns or are simply
behind
with an all important report and require some secretarial
assistance.
Would I always use the same person?
Yes, our aim is to provide you with an
on-going VA who will become familiar with your organisation and can adapt
to your requirements whether this be on a regular basis or only
occasionally.
Do I have to sign a contract?
In the interests of all parties we generally
prefer our clients to sign a Letter of
Agreement that will outline the services agreed and the
payment rate for these services. We believe this ensures that there
are no misunderstandings between our clients and VSS.
How shall I pay?
We generally require payment by cheque at 30
days from date of invoice - the invoice being issued after completion of
assignment or at the end of the month for clients with a VA retainer plan -
please visit our price guide page. |
